Midlands Mediation Center’s Introduction to Mediation training emphasizes skills necessary for anyone who wants to transform and empower by understanding and resolving conflicts, improving relationships and strengthening families, communities, organizations and workplaces. Topics covered during 20 hours of classroom instruction and role plays include Dynamics of Conflict, Dispute Resolution Styles, Active Listening Skills and the Mediation Process. This series is open to 10-20 individuals and is well-suited for business, non-profit, human resources, and law enforcement professionals. Seats are offered on a space-available, first-paid, first-served basis.
Instructors: Former Midlands Mediation Center Executive Diane Frea, SPHR, SHRM-SCP, M.A., and cast of guest presenters.
To be added to our waiting list of those interested in attending a future session or for more information, call (803) 714-1176 or email firstname.lastname@example.org with your contact information.
Disclaimer: This training is not a certification in mediation and does not provide an expectation of work or income from mediation. An additional 20 hours of “lab” observation and co-mediation in semi-monthly small claims magistrate court prepares participants to serve as MMC volunteer mediators. If choosing the 40-hour option, you will need to complete an MMC volunteer mediator application after the classroom portion.
Previously, this series was pre-approved for (HR-General) recertification credit hours through California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute.